FAQ
Questions fleets ask before they apply
Straight answers on pricing, the trial, your data and leaving. Not here? Ask on the demo page and a person replies within one working day.
Pricing
Pricing and the trial
How is GoVantage for fleets priced?
One Core plan: a monthly base plus a small price per van that falls in bands as the fleet grows, then a flat monthly price for each tool you switch on. No percentage of your hires or payments. The pricing page has every figure and a calculator.
What does the free trial include?
Your workspace with the Core plan and any tool you switch on, for 14 days, with no card taken. If you do not continue, it closes and nothing is charged.
What happens after the trial?
Your plan starts and you get one monthly statement for the platform, pro rata by the day. You can switch tools on and off at any time.
Is there a minimum term?
No. After the trial the plan runs month to month; either side can end it on 30 days’ notice. There is no exit fee.
Can I pay yearly?
Yes: twelve months for the price of ten. Ask when you apply or at any time after.
Is VAT added?
No VAT is added at the moment. If GoVantage registers for VAT, VAT will be added and we will tell you before it starts.
Data
Your data and your customers
Is my data mine?
Yes. Each workspace has a database of its own, separate from every other business on GoVantage. You are the controller of your customers’ data; GoVantage is the processor.
Can I export everything?
Yes. Vans, customers, rentals, invoices, documents and photos export from the console whenever you like, and the workspace stays readable for 30 days after you leave.
Where is it hosted and backed up?
In the United Kingdom, backed up every night with encrypted off-site copies and regular restore drills.
Who sees my customers?
Your staff, by role. GoVantage staff do not use your customers’ data; access for support happens only with your say-so and is logged.
Do my customers see the GoVantage name?
Your site, portal, invoices and agreements carry your name. A small “Powered by GoVantage” line shows unless you switch on Own branding.
Running it
Domain, WhatsApp, payments and leaving
Can I use my own domain?
Yes, with the Own branding tool: your site and portal on your domain, with the certificate handled, and email from your domain.
What does WhatsApp cost?
The tool has a flat monthly price from GoVantage; Meta bills you directly per conversation on your own WhatsApp Business account. Nothing is sent without consent.
Do you take payments for me?
No. You connect your own GoCardless and Stripe accounts; money goes straight to you and GoVantage takes no share.
Can I cancel?
Yes, on 30 days’ notice after the trial, from the console or by email. Export your data first; it stays readable for 30 days.
Can I bring my own agreements and terms?
Yes. We ship drafts to review with your solicitor; your templates are yours to edit.
Does it work for cars or other vehicles?
GoVantage is built for vans and light commercial vehicles today. Tell us about your fleet in the application if it is different.
Still have a question?
Book a demo or a call back and a person answers it with your fleet in mind.
14-day free trial, no card needed.