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From registration to collecting your van — here’s exactly what to expect at every step.
Four simple steps to get on the road.
Create your account at govantage.uk or download the Govantage driver app. You’ll need your full name, email address, phone number, date of birth, and driving licence number. Registration takes about 5 minutes.
Upload your driving licence (front and back), a valid photo ID (passport or national ID), and proof of address (utility bill or bank statement from the last 3 months). We’ll verify your identity and run a DVLA licence check. This usually takes 24–48 hours.
Select your rental plan: Standard at £150/week or Premium at £240/week. Set up your GoCardless Direct Debit mandate for automated weekly payments. Pay your refundable security deposit. If you’re on the Standard plan, provide proof of your motor insurance.
Visit your assigned depot and meet your fleet manager. Together, you’ll complete the vehicle checkout process via the Govantage app — photographing the van’s condition, recording the mileage, and signing your rental agreement digitally. Then you’re on the road.
Once You’re on the Road
Here’s what you can expect week to week.
Each week, complete a simple safety check via the app: photograph the van, confirm mileage, check lights, tyres, and fluid levels. Takes about 5 minutes.
Your weekly rental is collected automatically by Direct Debit. No invoicing hassle. View your payment history and invoices anytime in the app.
We schedule and pay for all routine servicing and MOT tests. You’ll get a notification in the app when it’s time — just bring the van to the arranged location.
If you notice any damage, report it immediately via the app with photos and a description. Early reporting protects you from being charged for pre-existing damage.
Need help? Use the in-app chat to speak directly with our support team. We aim to respond within 2 hours during business hours.
Give 7 days’ written notice. Return the van to the depot. A final inspection is completed and your deposit is returned within 28 days (minus any deductions).
Register today and you could be on the road within 48 hours of verification.