Terms & Conditions

Last Updated: 16/04/2025

Welcome to GOVANTAGE LTD, a platform designed to support businesses with Fleet Management, HR Records, Document Management, and Customer Web Access. By accessing and using our platform, you agree to be bound by the following Terms and Conditions, as well as any additional policies, guidelines, or rules provided on our website. Please read them carefully before using the services.

1. General Terms

By using the services of GOVANTAGE LTD, you agree to comply with these Terms and Conditions and any applicable laws or regulations. If you do not agree with these terms, you should not access or use the platform.

2. Account Registration

To access our services, you must create an account. You are responsible for ensuring that the information you provide during registration is accurate and up-to-date. Your account is personal and cannot be transferred. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Access to Invoices and Contracts

As part of our service offering, users (specifically drivers and authorized personnel) will have access to invoices, contracts, and other necessary documents. By accessing these documents, you agree that:

You will only use the invoices and contracts in accordance with the platform’s intended purpose.
You will not share, distribute, or alter any invoices or contracts without permission.
You acknowledge that the invoices provided via the platform represent legitimate charges for services rendered.

4. User Obligations

As a user of the platform, you agree to:

Provide accurate and complete information when using our services.
Use the platform in compliance with applicable laws and regulations, including but not limited to GDPR.
Keep your login details confidential and prevent unauthorized access to your account.
Promptly inform us of any unauthorized use of your account or any other security breaches.

5. Payment Terms

All users, including drivers, must pay the charges invoiced through the platform as per the agreed terms. Payments will be processed according to the methods specified in the platform’s invoicing system.

Invoices: You agree to pay any invoiced amount by the due date specified on the invoice.
Late Payments: Late payments may result in penalties, suspension of service, or additional charges as specified in the invoicing terms.
Payment Methods: Payments may be made via the available payment methods, such as credit cards, bank transfers, or third-party payment processors (e.g., Stripe).

6. Contract Signing

By accessing and signing contracts on the GOVANTAGE LTD platform, you:

Acknowledge that you are authorized to sign contracts on behalf of your business or organization.
Agree to abide by the terms and conditions outlined in each contract.
Understand that the contract is legally binding once signed, and you agree to fulfill any obligations outlined within the contract.

7. GDPR Compliance

We are committed to protecting your personal data and comply with the General Data Protection Regulation (GDPR). Please refer to our GDPR Privacy Statement for detailed information on how we collect, use, and protect your personal data.

8. Data Security and Protection

We take reasonable measures to protect your personal data and the security of our platform. However, no system is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your login credentials and other account information.

9. Data Sharing and Third-Party Services

We may share your data with third-party service providers only for the purposes of providing the services on the platform. These third parties are required to comply with applicable data protection laws and are limited in how they can use your data.

For example:

Payment processors (e.g., Stripe) to handle payment transactions.
Document management services.

10. Data Retention

We retain your personal data for as long as necessary to fulfill contractual obligations, legal requirements, or for legitimate business purposes. If you no longer require our services, you can request the deletion of your account in accordance with GDPR.

11. Intellectual Property

All content on the platform, including text, graphics, logos, images, and software, is the property of GOVANTAGE LTD or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works based on any content from the platform without express permission.

12. Limitation of Liability

To the fullest extent permitted by applicable law, GOVANTAGE LTD is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform, including but not limited to, loss of data, loss of revenue, or damage to reputation.

13. Changes to Terms and Conditions

We reserve the right to update and modify these Terms and Conditions at any time. We will notify you of any significant changes by posting the revised Terms on the platform. Continued use of the platform after changes are made signifies your acceptance of the new terms.

14. Termination of Service

We reserve the right to suspend or terminate your account if you violate these Terms and Conditions or for any other reason, including non-payment, security breaches, or misuse of the platform.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of the platform shall be resolved through arbitration or in the appropriate courts located in the UK.

16. Contact Information

For any inquiries related to the Terms and Conditions, or if you need support, please contact us:

GOVANTAGE LTD
Email: support@govantage.uk
Phone: +447936458804
Address: 28 Burnham st, Fenton, Stoke-On-Trent, ST4 3EX

By accessing and using GOVANTAGE LTD, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.